To develop comprehensive training on identifying and understanding the importance of “Evidence of Age in a licensed premises and identifying false ID’s.
The goal for most venues is to provide a safe, hospitable and entertaining place for patrons to come and have a good time. Therefore, to ensure that the venue is fun and safe environment, there are safety precautions that are in place, one being checking of identification before entering the licensed premises.
Checking of identification of all patrons, before entering the licensed venue, ensures that all people are of legal age and that the patron is who they say they are. When checking ID’s on a licensed premises, you should consider the following when asking for identification:
- Those who look underage and do not have ID are generally underage.
- Expired licence are not reliable and are not acceptable forms of ID (over 50% of licences seized are expired at the time of seizure).
- Ask the customer to take their identification from the protective casing.
- Consider the body language of each person – do they seem nervous or anxious?
- If you make a decision to not allow someone within the premises, stick to it.
- Support other staff and their decisions.
- Ensure that all staff is consistent with their judgement.
